ClearBooks is a decent online accounting software for service
companies, yet comes with some surprises in multi-currency invoicing
moments (Multi-currency invoicing is not the same as multi-currency
accounting). Overall usability is provided, yet we recommend to read
their Help files.
Getting Started
Signing up with Clearbooks requires minimal efforts. It has clear
dashboard, where you can track Unpaid invoices, Unpaid bills, Bank
Account trend and brief Profit & Loss statement.
There are also quick actions to create invoice and register bills,
import bank statements and add contacts which come quite handy.
Navigation also looks simple at first glance.
Adding Contacts
Adding customers/contacts is an easy task. If you have a CSV file to
upload into the system you can do so, and you are not confined to
Outlook, Google or whatever CSV pattern as you might have observed in
most online accounting applications. However, there are shortcomings as
Clearbooks while importing we came across few more limitations, as not
all vital fields that would bind to a customer could be found when
matching.
Invoicing
When
in “Add Invoice” view, we were not lost. In fact, lot of things looked
intuitive, however customer billing details were missing in the invoice
form, which is an unwanted deviation. When we issues a multi-currency
invoice to a customer, Invoice template (PDF) still showed in home
currency, that makes ClearBooks not suitable for multi-currency
invoicing purposes (Maybe this is a current bug).
First time when we were issuing an invoice, there was no item/service
name, but only description. So we looked under the hood and enabled
everything we found in their settings and finally item name is there.
However, adding items in ClearBooks might seem easy, but not quite
logical, as it offers to add items as “Sales” and “Purchases”
separately. Having said that, if ClearBooks ever decides to introduce
inventory management, it would be long time from now, as technically
this would require a lot efforts due to wrong implementation at the
outset.
After creating an invoice, we could email, print and view in HTML
form, and all worked fine. We also could maneuver with email templates,
and list of variables it offered was good enough to create a
professional one. Navigation between paid, unpaid, draft and recurring
invoices proved intuitive.
Expenses
In ClearBooks, a user has an option to add a bill or register a cash
receipt. We also came across Billable Expense feature, which is
charging expenses onto a customer, and when we tested it worked fine. As
for Purchase Order, there is no item to select, and requires you to
populate description only. Which again proves, that despite ClearBooks
offers “inventory management”, this software is simply not meant for
that.
Inventory Management
As we aforementioned, in ClearBooks, you cannot manage inventory, as
there is no stock valuation report, thus for SMEs looking for managing
their stock ClearBooks is not an option. It suits service type
businesses at this stage.
Reports
ClearBooks
offers a good sets of reports enough to be on top of your business
operations, even though it requires a bit of getting used to, due to a
bit unusual financial reports formats and accountants’ beloved tool –
journal entries are pretty much like identical to that of most online
accounting solutions we have reviewed so far, and lacks flexibility.
Also, ClearBooks also offers ratio analysis for management decision purposes which could be a great help for board members.
Conclusion
ClearBooks is a nice online accounting software for service companies
that we can recommend and received above average score of 60%.
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