MYOB LiveAccounts is an online accounting software for small service
companies in Australia and New Zealand. With LiveAccounts, users can
create invoices, register expenses, and keep their bank accounts in sync
with bank feeds. However due to few shortcomings in the system, we
reckon MYOB LiveAccounts immature. Yet if you are ok with few “BUTS”,
you can give it a shot.
Getting Started
MYOBS
LiveAccounts has a very simple user interface, yet wrong wording of
menu items, for example “Expenses” instead of ”Purchases” makes you
give a second thought.
On the dashboard, users can view unpaid invoices and aging summary as well as top 5 expenses.
Even though, MYOBS LiveAccounts offer setting up beginning balances
by account, there is no way to assign Accounts Receivable and Accounts
Payable to customers and suppliers respectively, that makes data
transfer from another system cumbersome.
Contacts
In MYOB LiveAccounts, users can add Customers and Suppliers quite
easily. You can also indicate one contact as both supplier and customer
at the same time. Of course, this won’t net off contact balance, but
doing simple arithmetic is not a big deal to anyone.
Although MYOB LiveAccounts offers contacts batch upload, it is MYOB centric, that requires you to follow MYOB text file format.
Invoicing
MYOB
LiveAccounts has a nice invoice add/edit form. However, MYOB
LiveAccounts invoice form is limited, as if you need to include more
than 5 line items, you would need to create two separate invoices. There
was no way to add extra lines.
Also MYOB LiveAccounts failed in sorting/recognizing overdue invoices
when we issued sales with back dates. Also date pickers in invoices
were misleading, as you cannot tell previous month days from the
current. Just applying different colors could make such a huge
difference.
Customer payments receipt form in MYOB LiveAccounts is much better
than in Crunch, Kashoo, etc. However, it misses automated allocation of
amount by invoices. Instead it is manual allocation process. Also, it
was a bit lame to click “Enter payment” within an invoice, as we still
had to select a customer in a new window.
Expenses
In MYOB LiveAccounts you can easily write check/make direct expenses.
You can selected multiple expense categories and assign amounts.
However “Receive Money” which is under the same section, “Banking”
was a bit bizarre. Even though we indicated bank account to handle
deposit and a customer who we are receiving payment from, we were still
required to choose “Allocated” account. It makes sense in “Spend Money”
but it is not a piece of ”Receive Money” form at all.
Reports
Hate
it or love, but we give the best appreciation to apps with a really
cool reporting that puts us on top of every single transaction, and some
5% favorite bias is a giveaway. But MYOB unlike most apps we have
covered so far, do not present any reports on the web UI, instead users
can only download PDF without ever seeing it, which means there is no
drilling into any report. How does that sound, huh?
It is not only preferable, but a must to see something before you
print it, and if you master the way LiveAccounts offer, you can pretty
much play chess with closed eyes, just like my instructor of Corporate
Finance.
Conclusion
MYOB LiveAccounts is a simple online accounting software we can recommend if your business is services with few transactions.
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